“We Need It, Today”
At A.J. Drgon Associates, we expect the unexpected. While many custom tool machinists and manufacturers may offer similar services and capabilities, we have distinguished ourselves by providing immediate attention to our customers’ unexpected needs. For those crucial situations when a tool breaks or specialty part fails, we are prepared to promptly assess your circumstances and provide a viable solution.
One-to-One Customer Service
Experience has taught us that there is no substitute for our one-to-one customer service approach. From the very beginning, we will service your specific needs and be readily available to answer any questions you may have. We will remain in contact with you throughout all phases of your order to keep you abreast of the job’s progress as it nears its scheduled delivery. In the event that a complication should occur after delivery, we will make an on-site visit, if necessary, to assess the problem and take immediate action to correct it.
“In the 10 years we’ve been working with Drgon Associates, they ‘ve always been ready to help, especially in an emergency. They’ll stop everything and get us a part in the same day. Their products are good quality, and if a problem does arise, they are quick to correct it.
Technical Foreman of Aircraft Tooling
“When I need a tool or special grind and quick turn-around, I turn to Tony Drgon”
McKees Rocks Forgings